For over twenty years, Owner Steve Slaton has repaired all brands and types of home appliances. Steve is committed to providing quality appliance repair service to the community. He believes that a reputation as an honest and reliable Katy appliance repair service company is the recipe for success. While others seek to profit by cutting corners, or recommending unnecessary services to customers, Steve Slaton Appliance Repair in Katy believes that a good reputation and consistent service will reap bigger profits in the long run. By being trustworthy, he believes that he will enjoy a long term profitable appliance repair business that serves the community.
What started as a one man show has grown quite a bit over the years. While Steve is still known to show up and fix things from time to time, (he says he does the easy ones and the hard ones..), he now has a great team to assist him with helping the customers with problem appliances.
Amanda and Taylor are the voices you hear over the phone when you call in to set an appointment. They are here to help you set an appointment or answer any questions about how we work. They are in the office to assist from 8:30-5:30 Monday – Friday. Both live in Katy with kids and they understand what a broken appliance can do to an already busy schedule. They always do their best to get one of the guys out to you as quick as possible.
We now have 5 technicians out in the field to help with all the broken appliances. They are all employees and have been personally trained and vetted by Steve to make sure they are excellent appliance repair technicians, and more importantly, genuine, good people who care about the customers and the community.
James, our service manager, started and ran All Katy Service for over 9 years. He joined with Steve Slaton Appliance repair in 2021, bringing his customer base with him. James may be known as the “Microwave Expert”, however he has years of experience from doing factory service for Electrolux, LG and Samsung.
David has been with Steve for almost 7 years. He has been repairing appliances for over a decade. David is not only very knowledgeable about most brands and types of appliances, he is very efficient and gets things done quickly.
Robby came from another company that specialized in high end appliances, Bosch, Dacor, Wolf, etc. He has helped us to repair quite a few brands that we did not deal with in the past. His ability to figure out troublesome repairs is amazing.
Mathew was the service manager for a company that specialized in warranty repairs. He has a wide range of knowledge on almost all the different brands and types of appliances.
Jacob, Steve’s stepson, is the youngest member of the team, but he has been learning from Steve for a long time. Don’t let his age fool you. He is really good at diagnosing and repairing almost anything we have sent him out on.
The team at Steve Slaton Appliance Repair is here for the customer. We understand a broken appliance is more than just a broken appliance. It means you can’t wash clothes; it means you cant cook; it can cause a lot of stress in your life. Our goal is to get your problem solved as fast as possible at a fair price.
Honest, Reliable, and Trustworthy service is what Steve has promised since the beginning.
If you have a broken appliance, give us a call and we will get you up and running again quickly and at a fair price. Washers, dryers, refrigerators, stoves, ovens and dishwashers and microwaves, we fix them all.
